FAQ

HOW TO PLACE AN ORDER
Once you’ve added items to your cart, simply click the “Check Out” button on the Shopping Bag page. We’ll guide you through the secure and easy checkout process to complete your purchase.

WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit and debit cards, PayPal, and bank transfers via PayPal for your convenience.

HOW SAFE IS MY PERSONAL INFORMATION?
We take your security seriously. Our website uses Secure Sockets Layer (SSL) technology to encrypt all personal information during the checkout process. For more details on how we protect and use your data, please refer to our Privacy Policy.

HOW DOES SHIPPING WORK?
We work with trusted global merchants and artisans to offer you a wide variety of products at the best prices. As such, your order may be shipped from various locations worldwide, including the Netherlands, Germany, USA, China, and others. We provide tracking numbers for all shipments and offer a 100% satisfaction guarantee. Please note that delivery times range from 10 to 15 days, depending on the location. Rest assured, if your order doesn’t arrive immediately, it’s on its way!

We also offer international shipping, so no matter where you are, you can shop with us! For more details, please refer to our Shipping & Delivery page.

WHAT IF I NEED ASSISTANCE?
If you need help with an order or have questions, simply contact us, and we’ll assist you in any way we can.

CAN I CANCEL MY ORDER?
Yes, cancellations are possible within 24 hours of placing your order. To cancel, please email us within 24 hours with your request and the reason for cancellation. Refunds will be processed within 24-48 hours, and the funds should reflect in your account shortly thereafter.